Careers

Sumerra is a quickly growing, innovative company that fills a need in the Global Compliance Industry. We are always looking for hard working, self-motivated, & knowledgeable Compliance Professionals with the right experience and interest to join the Sumerra Team.

Positions are most likely to be filled in our Regional Office locations: Portland, Oregon, USA; Hong Kong, China; Bangalore, India; Dhaka, Bangladesh. However, some positions may be operated out of satellite offices throughout the United States and other countries depending on the position.

Please contact Sumerra today to learn more about the positions available within the company. When emailing, please provide a copy of your current resume and explain why you are a good candidate to join the Sumerra team.

All job inquiries should be sent to: Jobopportunities@sumerra.com with attention Hiring Manager.

Are you the perfect Sumerra candidate?

Background of Candidates

Sumerra is looking for candidates with a background, education and experience (minimum 2 years) in the following areas:

  • Corporate Social Responsibility (CSR)
  • Social Compliance – labor law, worker rights, wages, social audits
  • Working in or for Manufacturing Factories, Suppliers or Licensees
  • Environment, Safety, Health (ESH)
  • Security (C-TPAT)
  • Occupational Hygiene
  • Structural Safety
  • Electrical Safety
  • Fire Safety Management
  • Experience working with or for large Manufacturing Brands compliance department (Footwear & Apparel, Toys, Electronics, food etc.)
  • Experience reviewing or conducting compliance audits (labor, Health, Safety & Environment, CTPAT)

Requirements

  • This will vary depending on the position the candidate is looking to be hired for, below are the minimum requirements for employees:
  • Multi-Year (minimum 2 years) work experience within one of the above backgrounds
  • Minimum Bachelor’s Degree (or equivalent) in related field (Business, Human Resources, Environmental, Industrial/Occupational Hygiene, Safety, etc.)
  • Ideal work experience includes working as a consultant, manufacturing brand representative, factory or licensee representative, auditor or other professional technical service provider
  • Some positions will require the ability and willingness to travel up to 20-50% of the time, sometimes internationally (with possession of a valid passport)

Beneficial Experience

  • Proficient in a second language a plus – Chinese (Mandarin, Cantonese), Spanish, Japanese, and others
  • Global work experience and knowledge of Manufacturing Brands and Retailers preferred

Job Opening – Compliance Program, Verifier

Position: Audit Program Specialist – Verifier

Location: Portland, Oregon USA; Bangalore, India; Hong Kong

Type: Full Time

This particular role is within Sumerra’s Compliance Management division.  The purpose of the division is to ensure that the our Client’s Factories and Suppliers are meeting basic requirements regarding the protection of the environment, the health and safety of the workers, and ensuring that factory employees are treated in a fair manner.  Sumerra contracts with the third party auditors, ensures that the audits are done in the correct manner, verifies the audit results, and creates action plans based on the audits.  The goal of this program is to reduce risks to the workers, local communities, and environment, as well as reduce risk to the Client.

Job Description

Sumerra is looking for a self-motivated individual with the knowledge, experience and skills to serve as an audit verifier for audits performed in our Compliance Management division.  This position is a desk job and does not visit factories.

Requirements

  • Bachelor’s degree in relevant subject
  • Minimum of 2 year’s experience in CSR, Environmental or other Compliance Related (Social, Environment, Safety, Health, Security) work
  • Experience with manufacturing facilities preferred (e.g. garment, footwear, jewelry, electronics, hard goods factory)
  • Experience in conducting compliance audits preferred
  • Understanding of generally accepted labor, Environmental and Safety laws, standards and/or rules
  • Proficient in Microsoft Office Suite, with the ability to learn new programs easily
  • Strong organizational skills and attention to detail
  • Ability to work independently, to multi-task, to prioritize work under minimal supervision
  • Eye for detail and accuracy
  • Team Player
  • Quick learner
  • Ability to keep track of and meet deadlines
  • Ability to work outside of normal 8-5 business hours and on weekends, as needed
  • Possession of a valid passport in case international travel is needed
  • Fluent in Mandarin a plus

Job Responsibilities

  • Complete the Verification Process for audits within the audit management program
  • Review and verify audit accuracy
  • Assist auditors through the auditing process
  • Ensure Corrective Action Plans (CAP) have the appropriate information and are followed
  • Use rating criteria to assign factory ratings
  • Provide training to factories, auditors, and others
  • Follow up with factories on CAP remediation

Job Opening – Compliance Program, Scheduling Manager

Position: Compliance Program – Scheduling Manager

Location: Bangalore, India

Type: Full Time

Sumerra’s Compliance Management Division

Sumerra offers a Compliance Management Program to multi-national Manufacturing/Retail Brands.  The purpose of the program is to ensure that the Brand/Retailors’ Factories and Suppliers are meeting basic requirements regarding the protection of the environment, the health and safety of the workers, protection of local communities, and ensuring that factory employees are treated in a fair manner.  Sumerra contracts with third party auditors to conduct EHS & Labor compliance audits, ensures that the audits are done in the correct manner, verifies the audit results, develops corrective action plans, and provides a knowledge base to factories on how to remediate the issues.

Job Description

Sumerra is a quickly growing, innovative company that fills a need in the Global Compliance Industry.  We are looking for a hard-working, self-motivated Professional to join the Sumerra Team as a Scheduling Manager in our Compliance Management Division.

Requirements

  • Bachelor’s degree in relevant field
  • A minimum of 5+ years working as a project manager or related scheduling capacity
  • 2+ years experience managing a team
  • Ability to keep track of and meet deadlines
  • Strong organizational skills and attention to detail
  • Proficient in Microsoft Office Suite, with the ability to learn new programs easily
  • Ability to work outside of normal 8-5 business hours and on weekends, as needed to correspond with the International Team
  • Ability to work with multiple countries and cultures
  • Ability to work independently, to multi-task, to prioritize work under minimal supervision
  • Experience in scheduling, conducting or managing compliance audits preferred
  • Experience with CSR, Environmental or other Compliance related work (Social, Environment, Safety, Health, Security) preferred
  • Ability to travel Internationally as needed

Job Responsibilities

  • Manage the Sumerra Internal Scheduling Team & Process:
        • Provide ongoing training and support to scheduling team
        • Ensure all team deadlines are met
        • Follow up with team to resolve & train on the root cause of scheduling issues
        • Understand the scheduling processes and requirements for each program
        • Look for ways to improve efficiencies among the team
        • Manage workflow, assigning projects to schedulers and communicate with managers/directors regarding program expectations
        • Assist with the hiring of new schedulers
        • Manage the scheduling team, including personnel issues, employee reviews, time off, etc.
        • Review work submitted, ensuring deliverables fully meet expectations
        • Manage workflow, assigning projects to team members to ensure all deadlines are met
  • Assist with the scheduling process:
        • Act as the main point of contact for all 3rd Party Auditors and Factories – Answering questions, providing information, awarding bids, etc.
        • Track program timelines, ensuring that all deadlines are met
        • Create initial RFP documents, sending to 3rd Parties
        • Track and record the information learned during the RFP process, leading towards bid awarding
        • Create RFPs in the online tracking database
        • Update project management systems and client databases on a regular basis
        • Assist with developing and writing ongoing protocols/guidelines for the program
        • Work closely with the Verification Team, ensuring audits are verified and action plans are created
        • Work closely with the Accounting Team, ensuring payments are received and paid in a timely manner
  • Work with Director and other Managers of Compliance Management to build consistency among the different programs and to continuously improve the scheduling process
  • Write, review, and/or update internal processes and procedures
  • Gather and provide stats & data to Compliance Management Director, Program Managers & Sumerra Leadership team, as needed and requested
  • Work with the IT department to improve internal data management system to increase efficiency and accuracy

Job Opening – Compliance Program Specialist

Position: Compliance Program Specialist

Location: Bangalore, India

Type: Full Time

This particular role is within Sumerra’s Compliance Management division.  The purpose of the division is to ensure that the Client’s Factories and Suppliers are meeting basic requirements regarding the protection of the environment, the health and safety of the workers, and ensuring that factory employees are treated in a fair manner.  Sumerra contracts with the third party auditors, ensures that the audits are done in the correct manner, verifies the audit results, and creates action plans based on the audits.  The goal of this program is to reduce risks to the workers, local communities, and environment, as well as reduce risk to the Client.

 Job Description

Sumerra is looking for a self-motivated individual with strong organizational skills and extreme attention to detail to join the Compliance Management team as an Audit Coordinator.

 Requirements

  • Bachelor’s degree
  • Minimum of 1-year experience working in an office setting
  • Proficient in Microsoft Office Suite, specifically Microsoft Excel, with the ability to learn new programs easily
  • Computer Savvy required
  • Strong organizational skills and attention to detail
  • Ability to multi-task and prioritize work under minimal supervision
  • Eye for detail and accuracy
  • Strong written and verbal skills – including proof-reading
  • Team Player
  • Excellent customer service skills
  • Quick learner
  • Ability to keep track of and meet deadlines
  • Ability to work outside of normal 8-5 business hours and on weekends, as needed

 The following experience is preferred, but is not required:

  • Basic understanding of generally accepted Labor, Environmental and/or Safety laws, standards and/or rules
  • Experience in scheduling, conducting, or managing compliance audits
  • Experience working with international contacts or clients
  • Ability to work with multiple countries and cultures
  • Global work experience and knowledge of Brands and Retailers preferred

Job Responsibilities

  • Act as the main point of contact for all 3rd Party Auditors and Factories – Answering questions, providing information, awarding bids, etc.
  • Track all program timelines, ensuring that all deadlines are met
  • Create initial RFP documents, sending to 3rd Parties
  • Track and record the information learned during the RFP process, leading towards bid awarding
  • Creation of RFPs in the online tracking database
  • Update program website, project management systems, and client databases on a regular basis
  • Provide weekly/monthly tracking updates to clients
  • Assist with developing and writing ongoing protocols/guidelines for the program
  • Organize training events for 3rd Party Auditors
  • Track issues, ensuring that all issues are addressed
  • Work closely with the Technical Team, ensuring audits are verified and action plans are created
  • Work closely with the Accounting Team, ensuring payments are received and paid in a timely manner

Job Opening – IT Developer

Position: IT Developer

Location: Bangalore, India

Type: Full Time

Job Description

Sumerra is looking for a self-motivated individual with the knowledge, experience and skills to serve as a .Net Developer

Requirements:

  • A minimum of 4+ years of experience in object oriented programming
  • A minimum of 4+ years of experience in web application development in .Net and Microsoft technologies
  • Experience working on team
  • Ability to work with multiple countries and cultures
  • Strong organizational skills and attention to detail
  • Ability to work independently, to multi-task, to prioritize work under minimal supervision
  • Eye for detail and accuracy
  • Big picture thinker
  • Quick learner
  • Ability to keep track of and meet deadlines with minimal supervision

 The following experience is preferred, but is not required:

  • Proficient in other Language(s) – Spanish, Chinese (Mandarin, Cantonese), and others
  • UI/UX Design
  • Program Development or Project Management Experience
  • Agile Development Experience
  • SCRUM Experience

Job Responsibilities

  • Client-facing IT application business analysis and application development. C#, MVC.NET, SQL Server developer
  • Internal & External day to day desktop user support, including debugging problems, software/hardware installation and answering questions.
  • Prioritization of local requests and collaboration with corporate business groups.
  • Understand the security and compliance requirements of applications and client areas and utilize appropriate  methods, controls and documentation.

 


Job Opening – Compliance Program, Verification Manager

Position: Compliance Program – Verification Manager

Location: Bangalore, India

Type: Full Time

Sumerra offers a Compliance Management Program to multi-national Manufacturing/Retail Brands.  The purpose of the program is to ensure that the Brand/Retailors’ Factories and Suppliers are meeting basic requirements regarding the protection of the environment, the health and safety of the workers, protection of local communities, and ensuring that factory employees are treated in a fair manner.  Sumerra contracts with third party auditors to conduct EHS & Labor compliance audits, ensures that the audits are done in the correct manner, verifies the audit results, develops corrective action plans, and provides a knowledge base to factories on how to remediate the issues.

 Job Description:

Sumerra is a quickly growing, innovative company that fills a need in the Global Compliance Industry.  We are looking for a hard-working, self-motivated Professional to join the Sumerra Team as a Verification Manager in our Compliance Management Division.

Requirements:

  • Bachelor’s degree in relevant field
  • Minimum of 5+ years’ experience in CSR, Environmental or other Compliance Related (Social, Environment, Safety, Health, Security) work
  • Minimum of 2+ years’ experience managing a team
  • Experience with manufacturing facilities (e.g. garment, footwear, jewelry, electronics, hard goods factory)
  • Experience in conducting compliance or verifying compliance audits
  • Experience in creating and following up on Corrective Action Plans
  • Understanding of generally accepted labor, Environmental and Safety laws, standards and/or rules
  • Proficient in Microsoft Office Suite, with the ability to learn new programs easily
  • Ability to keep track of and meet deadlines
  • Strong organizational skills and attention to detail
  • Ability to work outside of normal 8-5 business hours and on weekends, as needed to correspond with the International Team
  • Ability to work with multiple countries and cultures
  • Ability to travel Internationally as needed

 

Job Responsibilities:

  • Manage the Sumerra Internal Verification team:
        • Provide training to verification team
        • Follow up with team to resolve the root cause of verification issues
        • Ensure all deadlines are met
        • Understand the verification processes and requirements for each program you are responsible for, and ensure there is a process for which each program’s audits receive proper verification
        • Look for ways to improve efficiencies among the team
        • Spot check, verify, or review work submitted, ensuring deliverables fully meet client standards and expectations, and create a process for others to do the same
        • Manage workflow, assigning projects to verifiers and communicate with managers/directors regarding program expectations
        • Assist with the hiring of new verifiers
        • Manage the Verification Team, including personnel issues, employee reviews, time off, etc.
  • Performing Verification and Verification Reviews on audits, both individually and when managing the verification team:
        • Ensure audits are accurate
        • Ensure audits are complete
        • Ensure audits are scored consistently
        • Train and help external auditors on how to score accurately
        • Communicate rating issues with auditors
        • Adjust scores and information appropriately
        • Develop, follow up and track Corrective Action Plans (CAP)
        • Determine ratings
  • Work with Director and other Managers of Compliance Management to build consistency among the different programs and to continuously improve the program(s) from a verification side
  • Provide Training to Third Party Auditors
  • Write, review, and/or update internal verification standards, processes and procedures on a regular basis
  • Gather and provide stats & data to Compliance Management Director & Sumerra Leadership team, as needed and requested
  • Work with Program Managers to discuss and implement processes that will ensure consistent, accurate and efficient audit results
  • Work with the IT department to improve SUMO to increase efficiency and accuracy
  • Participate with the CM Leadership team, continually improving the CM team and process

 


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